Privacy Policy

Privacy Policy

Introduction

Welcome to https://arvada-hebrew-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as “Arvada Hebrew Speaking Therapy,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users while safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to deliver personalized experiences.
  2. Website Visitors: If you visit our websites, we may track your interaction with content and features to improve our online offerings.
  3. Communication: We may contact you via email, phone, or text messages (SMS) for transactional purposes, newsletters, marketing initiatives, or to provide support.

Personal Data Collection

We collect various categories of personal data to enhance user experiences and personalize our services:

  • Account Information: Details associated with your account creation, such as username, email address, and password hash.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Data: Income, banking information, and financial records to support specific services or promotions.
  • Purchase History: Records of products or services purchased from us, including dates, quantities, and order amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Information about your geographic location when you use our apps or visit our websites.
  • Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  • Product Interaction: Details on how you interact with our products, including preferences, usage patterns, and feedback.

We obtain this data through direct user input, automated tracking technologies, and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our website and utilizing its core functionalities.
  • Preference Cookies: Remember your preferences, such as language settings and display options.
  • Analytics Cookies: Track site usage, analyze trends, and measure the effectiveness of our online content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for varying periods based on legal requirements and the purpose it serves:

  • Data required for compliance with laws, regulations, or legal proceedings is stored until the relevant period expires.
  • Personal information associated with active user accounts remains accessible until the account is deactivated or deleted by the user.
  • We regularly review and delete unnecessary data to ensure efficient storage practices.

Security Measures

Arvada Hebrew Speaking Therapy implements robust security measures to protect your personal data:

  • Data Encryption: We use encryption protocols to secure data during transmission and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify parents or legal guardians.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to Be Forgotten): The option to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: Limiting the use or processing of your personal data under specific circumstances.
  • Data Portability: Receiving your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website, and we encourage users to review it regularly.

Contact Information

For any questions, concerns, or requests related to your privacy:

  • Email: contact@arvada-hebrew-speaking-therapy.denvermentalhealthcare.com
  • Postal Address: Arvada Hebrew Speaking Therapy, [Address], [City, State, ZIP Code]

We are committed to addressing your inquiries promptly and ensuring the security of your personal information.